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Accreditation Canada has implemented the Leads framework by providing 360 feedback to management, incorporating it in its ongoing performance appraisal process and reaching out to all staff through education sessions. We have found the initiatives to support us in having a common language, setting goals, building a succession plan for the organization and increasing collaboration within the organization. It is important to recognize that it should be relevant to everyone in the organization to really build leadership at all levels.

Accreditation Canada, 2015



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The uptake of LEADS across Canada has been amazing. This will allow health system leaders to share a common language when leading system change for improvements.

Gregory Taylor, BSc, MD, CCFP, FRCPC, Chief Public Health Officer, Public Health Agency of Canada


To us, LEADS means learning by example. The framework provides opportunities to heighten teamwork and, mostly importantly, cultivate collaborative partnerships with patients, families, and communities. If I become a better listener, patients and their families might be willing to offer feedback and participate more in their care. At the same time, I am creating trustworthy and transparent relationships with other leaders around me.

Michelle Gilchrist, Lead Specialist, Kaizen Promotion Office - Sun Country Health Region


Accreditation Canada has implemented the Leads framework by providing 360 feedback to management, incorporating it in its ongoing performance appraisal process and reaching out to all staff through education sessions. We have found the initiatives to support us in having a common language, setting goals, building a succession plan for the organization and increasing collaboration within the organization. It is important to recognize that it should be relevant to everyone in the organization to really build leadership at all levels.

Accreditation Canada, 2015


The career plan helped focus my short and long term planning and ‘take stock’ of where I want to take the next chapter. By using the LEADS domains as a framework, I was able to further define important areas for development in my career and life.

Preston Blair, CHE, Vice President - Emerald Health Information Systems Ltd.


The LEADS framework pushes our leaders to conceive, design, map and mobilize more robust change initiatives and has shifted the nature of conversations in our organization. One of our practitioners captured it best when she said that ‘LEADS gives me a place to pause, consider effects, recognize synergies and move forward where otherwise I may have been stuck.

Nadine Whelan, Strategist, Organizational Effectiveness - Eastern Health


The LEADS learning series puts leadership under a different lens. Leaders support behavioural changes on a consistent basis by remaining focused internally and outwardly on what they do and how they project themselves. The notion that it is important to acknowledge the process or deliverable they are leaving behind, before moving on, also becomes an important step.

Lise Lindia, Program Consultant - The Canadian Institute for Health Information


The LEADS framework supports a broad understanding of leadership practices in a very practical way. As part of our executive education program, it helps everyone talk about leadership as a vehicle for positive change. The learners, and those around them, can articulate how leadership skills, behaviours and attitudes support the resolution of the challenges faced in healthcare today.

Stevie Colvin, Program Manager, Leadership Development - Alberta Health Services


The Saskatchewan Leadership Program, based on the LEADS framework, found a way to combine best practice initiatives with my business objectives. I now have stronger leadership competencies and can confidently manage myself with greater empathy and, at times, self-control. Leaders add the most value not by paddling the canoe, but by creating calm waters ideal for team performance.

Leah Neufeld, CHRP, Human Resources Consultant - Saskatchewan Cancer Agency


The LEADS framework encompasses both up-to-date research and wisdom regarding best practices in Canadian healthcare leadership. The College certified LEADS facilitators bring a breadth of knowledge and expertise to the learning experience. By adopting the LEADS framework, we believe Baycrest is developing a strong foundation of leadership - a critical element in achieving our strategic goal.

LEADS Learning Series attendee - Baycrest